SHIPPING POLICY
We understand that waiting too long for your order takes the fun out of online shopping. To make sure you have a great home decor and design experience shopping with us we will make sure your order gets to you as soon as possible.
Delivery of your item will take between
14 business days to 21 business days in Gauteng with free shipping
14 business days to 30 business days for outlaying areas with shipping calculated at checkout
RETURN & EXCHANGE POLICY
It’s easy to return an item or exchange it for another item– you can do so at any time within the first 7 days from receiving your order. You will have to bear the costs of return postage.
Items being returned or exchanged should be in ‘as new’ condition, unused and in their original packaging.
To start an exchange or return, email telling us your order number. We’ll send you instructions on how to send the item back.
FAULTY GOODS
All of our products are produced to the highest quality standards, but manufacturing faults can still occur occasionally. If you think your item has a manufacturing fault, we’ll ask you to return it to us for inspection and replacement. Damage through long term or excessive use is not considered a manufacturing fault.